Articles database
 
 
Web AnyArticles.com
Browse by Category:
  Business >
  Subcategories
Advertising Advertising (599)
Branding Branding (355)
Careers Employment Careers Employment (1857)
Customer Service Customer Service (547)
Entrepreneurialism Entrepreneurialism (697)
Ethics Ethics (94)
Management Management (1732)
Marketing Marketing (2084)
Negotiation Negotiation (135)
Networking Networking (319)
PR PR (643)
Presentation Presentation (230)
Sales Sales (701)
Sales Management Sales Management (216)
Sales Teleselling Sales Teleselling (100)
Sales Training Sales Training (540)
Small Business Small Business (1329)
Strategic Planning Strategic Planning (368)
Team Building Team Building (240)
Top7 or 10 Tips Top7 or 10 Tips (258)


  Categories :
 
  Arts and Entertainment
  Automotive
  Business
  Communications
  Computers and Technology
  Finance
  Food and Drink
  Health and Fitness
  Home and Family
  Home Based Business
  Internet and Businesses Online
  Kids and Teens
  Legal
  News and Society
  Recreation and Sports
  Reference and Education
  Self Improvement
  Shopping and Product Reviews
  Travel and Leisure
  Womens Interests
  Writing and Speaking
  Random Category
  Funny stuff
  Insurance
  Internet
Customer Service article : Create Win-Win Deals With Your Competitors
 

Business > Customer Service > Create Win-Win Deals With Your Competitors

0 Reviews [ add review ], Article rating : 0.00, 0 votes. Author : Jeanette S Cates, PhD

In the competitive world of the 20th century, we generally viewed competitors as the enemy. And a competitor was anyone who sold to the same target audience as us - even if they sold a different item. After all, since there was a finite group of customers and a limited amount of money, if they spent it with your competitor, there was less for you.

Fast forward to the 21st century. We have a different view of the world. We now recognize that the pie is big enough for all of us. As Cavett Robert, co-founder of the National Speakers Association, said "The number of slices of pie is only limited by the size of the pie. Just make the pie bigger!" (paraphrased)

So how can you and your competitors create deals that benefit both of you - and your clients? Here are a few ideas:

1. If your competitor sells a product that is similar to yours, joint venture on a mailing to the list of people who have already purchased their product. You can offer your product and share in the profits. People in a target market are rarely satisfied with one item; instead, they will continue to buy items that are similar.

2. If your competitor publishes a book, ebook, or website, ask them to refer people to your site as a resource site. This can be included in their product or as a follow-up email to their

clients.

3. If you offer a member site, ask your competitor to refer people to your site - for an affiliate commission. For example, SellYourBrain.com is a member site that helps people finish information projects like ebooks. The natural competitors are ebook authors who tell people how to write ebooks. However, by their referring their purchasers to SellYourBrain, the client is more likely to finish their ebook - making the ebook author look better in their eyes.

4. In turn, offer your competitor's product for sale on your member site. Again, SellYourBrain offers a monthly discount coupon good toward the purchase of ebooks on how to write ebooks.

5. When you're interviewed for a story about your product or service, offer to give the reporter related resources. The reporter will love having additional people to round out the story and your competitors will appreciate your referral. You come out as the hero to both groups.

Joel Christopher, noted online list-building expert, uses the phrase "co-opetition". That's a good word to adopt. Look for ways to build cooperation with your competition - so that your clients and prospects are the winners.

Dr. Jeanette Cates is an Internet strategist who works with experts who are ready to turn their knowledge and their websites into Gold. Her reputation as a speaker and trainer has earned her the title of The Technology Tamer. Jeanette shares her news and views in OnlineSuccessNews.com


Find Love guide and resources.



0 Reviews [ add review ], Article rating : 0.00, 0 votes. Author : Jeanette S Cates, PhD
Rate this story : and read/post review(s)


Article reviews



Post your review
[ Note : no HTML/URLs - will removed automatically ]
Your name
Your comments


More articles from Business > Customer Service

Add article | Manage Articles | Top Rated articles | Most Reviewed articles | Contact us | Links