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The DMAIC Method in Six Sigma
The Six Sigma DMAIC process methodology is a system that brings measurable and significant improvement to existing processes that are falling below specifications. The DMAIC methodology can be used when a product or process is in existence at your ...
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rating : 0.00, 0 votes. Author : Peter Peterka
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Learning Disability 7 – Management; a Team or Prima Donnas in Suits?
Personally this is my favorite disability. Perhaps many of you will agree with me. Others know the frustration all too well and won’t want to agree but will acknowledge frustration with a quiet nod!
As we have described management disabilities over...
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rating : 0.00, 0 votes. Author : Graeme Nichol
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Learning Disability # 6 – Experience; Help or Hinder?
Isn’t it always interesting to hear somebody say “yeah, we tried that, it didn’t work…” When it was tried; what were the conditions surrounding the business? How was it implemented? How were staff trained? Most questions are never answered with any...
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rating : 0.00, 0 votes. Author : Graeme Nichol
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Who Me, Difficult? Yes, You!
We all like to think we are easy to get along with. We
don't make our co-workers lives difficult.
But, chances are, if you find some of your co-workers hard to
work with, someone will find you a challenge, too.
You are not a challenge because yo...
0 reviews,
rating : 0.00, 0 votes. Author : Pat Wiklund
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Scheduling for Results
It's typical to overestimate what you can accomplish in a
day, and then underestimate what you can accomplish in a
year.
Effective scheduling demands knowing how long a task
takes.
But, it's impossible to be precise if you've never done it
be...
0 reviews,
rating : 0.00, 0 votes. Author : Pat Wiklund
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Agenda-ize to Make Your Meetings More Productive
Every business that I have ever seen has meetings of some kind. Some are productive but the vast majority of meetings start late, rehash some old stuff, and end even later, rarely producing much in the way of progress. It seems that many meetings...
0 reviews,
rating : 0.00, 0 votes. Author : Larry Galler
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People Reading in Real Time
We've heard the slogans: career success depends on
developing relationships, establish rapport with your
colleagues. And do it quickly! No longer is it enough to
treat our co-workers the way we would like to be treated.
Now we are being challe...
0 reviews,
rating : 0.00, 0 votes. Author : Pat Wiklund
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Let a Subordinate Solve It!
Effective change comes from the top. That's the
conventional wisdom about workplace change. And like lots
of conventional wisdom, it's not necessarily the prevailing
pattern or even wise.
When companies make change the responsibility of
senior...
0 reviews,
rating : 0.00, 0 votes. Author : Pat Wiklund
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Getting Other People to Change
"I get by with a little help from my friends." The words wafted
out of my car radio as I was listening to golden oldies.
It got me thinking about what we really need as we're
challenged to change the way we work and how we work
together.
It's wh...
0 reviews,
rating : 0.00, 0 votes. Author : Pat Wiklund
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Conflict at Work, Dont Take It Personally
Conflict at work is inevitable. And, it can even be
helpful, supporting a healthy organization.
But, step over the edge and you'll quickly find yourself
getting caught up in who's right rather than what's right.
Having the argument without end...
0 reviews,
rating : 0.00, 0 votes. Author : Pat Wiklund
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Coming to Terms with Your Industrial Strength Difficult Person
Call it bad vibes, gut reaction, instant dislike, or hitting a
major hot button. Truth be told, there are just some people
we don't like, don't want to associate with, and want to avoid.
But, when they're our co-workers, we can't avoid them. We ...
0 reviews,
rating : 0.00, 0 votes. Author : Pat Wiklund
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Benchmarking Your Way To Success
Bench Marking
What is bench marking all about? Benchmarking is the process of observation and validation of procedures and practices that the most successful companies employ. They set the standard for success. Who has the best customer service, i...
0 reviews,
rating : 0.00, 0 votes. Author : Rick Johnson
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Effective Coaching Releases Employee Discretionary Energy
Discretionary Energy
What is discretionary energy? Discretionary energy is the energy an employee uses when going above and beyond the call of duty to complete a task or get the job done. Every employee has discretionary energy. The amount of energ...
0 reviews,
rating : 0.00, 0 votes. Author : Rick Johnson
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What Does Honest Abe Lincoln Have To Do With Company Growth?
Is formal training important? After all we can all learn from other employees or from outside consultants we bring in can't we?
Well, in my previous life as a consultant IT project director I
noticed people would often be too busy doing their own j...
0 reviews,
rating : 0.00, 0 votes. Author : Jim Symcox
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Countering the False Notion that Six Sigma is Elitist
Too often, when people think of Six Sigma and black belts they see them as having an elitist connotation. The opinion that Six Sigma is elitist or that black belts are elitist, however, are false. In its purest form Six Sigma is a “way of life” for...
0 reviews,
rating : 0.00, 0 votes. Author : Peter Peterka
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The Steps in Employee Development
You may believe that your company is the only one in the free world that’s suffering from poor employee communication and frustrations at every level; We can assure you that you’re definitely not alone.
But knowing that conflict and communication p...
0 reviews,
rating : 0.00, 0 votes. Author : Kelly Graves
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How To Hire The Right Person For The Right Job
Part of good leadership requires skill in the hiring process. Good leaders know that retention of productive employees affects the bottom line as well as morale and growth.
Recruiting, training and then terminating someone is never desirable. Ther...
0 reviews,
rating : 0.00, 0 votes. Author : John Nicholas
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Conflict Resolution - Managing Workplace Conflict
It goes by many names -- conflict prevention, conflict resolution, conflict management, the names go on. These terms were all created to combat a similar problem. For the most part, people who deal with these issues all agree with the same principl...
0 reviews,
rating : 0.00, 0 votes. Author : Kelly Graves
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Conflict Resolution - Not As Simple As A, B, or C
Wouldn’t it be nice if you could just take a simple test to resolve your conflicts and have proper conflict resolution? A multiple choice test would be the best:
1. The person you are in conflict with is?
a. Controlling
b. Indecisive
c. Demeaning
J...
0 reviews,
rating : 0.00, 0 votes. Author : Kelly Graves
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Are Managerial Controls Pulling Down Your Growth
Managing a new and growing business requires a vision far beyond what the average manager can even begin to comprehend or understand. This vision may be the ingredient which separates a leader from a manager.
As the business grows, the top manager ...
0 reviews,
rating : 0.00, 0 votes. Author : R.G. Srinivasan
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A Word or Three About Delegation
One of the hardest things for a small business owner to do is to delegate. Giving up control, trusting employees to get things done right or even properly identifying tasks that can be delegated are just a few barriers to proper delegation. Sadly, ...
0 reviews,
rating : 0.00, 0 votes. Author : Mike Shannon
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Communication Smoothes the Path of Change
Productivity almost always suffers in times of great change, because employee
stress dramatically increases due to the universal fear of the unknown. In these
times, communication becomes more important than ever.
Often senior executives genuinel...
0 reviews,
rating : 0.00, 0 votes. Author : Helen Wilkie
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Exploding Six Sigma Myths
Six Sigma doesn't improve the customer experience. It may seem that Six Sigma turns the focus away from the customer because it is driven by data. In so many companies, quality improvement is driven by the latest customer complaint, or some manager...
0 reviews,
rating : 0.00, 0 votes. Author : Peter Peterka
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Effective Talent Management
When three leading magazines (Harvard Business Review, Business Week, and Training & Development) all have cover stories about talent management the same month, it is safe to say you are looking at a hot topic.
Talent management (the recruiting, tr...
0 reviews,
rating : 0.00, 0 votes. Author : Michael Beitler
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