The Top Ways to Spot a Bad Computer Sales Rep

When going into the computer store, you begin to go through the aisles and suddenly he upon you. Is it Gilbert from Revenge of the Nerds or is it the cousin you avoided during your childhood because he was busy being on the Internet Al Gore invented? Whatever the case, you recognize “them.” It is the sales rep who is busy telling you about bits and bytes and RAM and ROM and CPU clock speed and access rates for hard drives… Stuff those who are not neck deep in the industry doesn’t ever think about. You need help finding the right computer… not understanding the whole process of the computer’s inception since 1973.

The first thing you want to look for in a sales rep is one that is helpful. Helpful meaning one that is actually trying to help you get the right computer… not the one that is just trying to help the store sell a computer. You can generally tell if the rep is helpful by seeing if he/she asks questions (lots of them) on your intended uses. As he gains an understanding of your uses… he/she should be able to suggest one of several laptops that will meet your needs. If you ask questions about tech specs when you don’t know much about it… he/she will tell you how the laptops differ in relation to one another and in relation to your intended use.

Don’t allow yourself to be intimidated into buying a laptop because someone is using technologese. Make sure it will do what you need it to do. If you plan on going to coffeehouses and go online… tell the rep you want to do this. He/she will then make sure you have a Wi-Fi card. Maybe you don’t know what Wi-Fi is… that’s OK, he/she should and will direct you to a laptop with this feature so you aren’t frustrated 3 days after buying it seeking a return.

Ultimately, if a rep is doing his/her job… you will both be happy. They will get a sale and you will get a laptop that fits your needs. If you feel as if you are just a path to a better sales figure… maybe it is time to look elsewhere. Some things that will help you find the right sales rep…

Friendly – Seems genuinely interested in helping you.

Knowledgeable – By this the idea is he/she has knowledge pertaining to your individual uses and can help match you with the right laptop.

Recommended – If friends tell you about a rep who was really helpful… find that rep and get the laptop from them.

Practical – A rep who seems to be trying to get you into a laptop despite your budget is someone to be leery of.

They should also use language that is understandable to you.

Hopefully this can help you in your next computer purchase. Yes this is common sense… but many people seemed to get intimidated into buying technology because someone talks over their head and they don’t want to look dumb. Take a risk… ask what RAM is and see how they explain it! If you don’t know, admit it and tell them what you want to do and get some real help!

This article was written by Jesse Harwell with the web-site http://www.usedcollegelaptops.com

Feel free to contact the author through this site.

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